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Shopify Maintenance and Assurance Plan

Designed to give you peace of mind and keep your site performing at its best.

Our clients

Unrivalled Website Care

Boost your website’s reliability and performance with our WordPress Maintenance and Assurance Plan. Our comprehensive service extends beyond basic upkeep to safeguard against bugs, ensuring seamless operation. We proactively test core site functions like contact forms monthly to catch and fix issues before they affect your business. Found a bug? Report it, and we’ll handle it swiftly—guaranteed.

Plans

Choosing Between Essential and Plus

Essential Plan: Foundation for Success – £199

The Essential plan lays a strong foundation for your website’s success, ensuring it’s fast, secure, and optimised for both users and search engines. Perfect for businesses looking to maintain their online presence with efficiency and reliability. 

Cloudflare SetupA CDN service that enhances your website’s speed and security on a global scale.

Value: £50

One-time

Google Integration: Analytics and Search consoleSet up Google Analytics and Search console for insightful tracking of website traffic and user behavior.

Value: £30

One-time

Enhanced Security SetupImplementation of advanced security measures to protect your website from threats.

Value: £50

One-time

Custom Admin LoginCustomisation of your website’s admin login to enhance security.

Value: £30

One-time

Automated Database OptimisationImproves website efficiency by optimising database performance.

Value: £40

One-time

NitropackA web performance optimisation tool that improves site speed and user experience.

Value: £17

Recurring

Monthly Form TestingEnsuring all forms on your website function correctly for optimal lead generation.

Value: £50

Recurring

Monthly ReportsDetailed insights into your website's performance, health, and areas for improvement.

Value: £50

Recurring

Emergency Monitoring and Reporting SystemA system that alerts us immediately if your site goes down, enabling quick resolution.

Value: £100

Recurring

Google Insights ComplianceEnsures your website meets Google's standards for Performance, Accessibility, Best Practices, and SEO.

Value: £100

Recurring

Hourly Work DiscountGet even more value with a 20% discount on any additional hourly work, making it easier to implement new features and improvements.

Value: 20% discount

Recurring

Unlimited Bug FixesResolution of any functionality issues to ensure your website remains bug-free.

Value: Unlimited!

Recurring

Total One-Time Value: £200
Total Recurring Monthly Value: £417
Total Value for the First Month: £617

All yours for: £199/month!

That’s a Savings of:
First Month Savings: £418
Ongoing Monthly Savings: £218!

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Plus Plan: Elevate and Excel – £299

The Plus plan adds exclusive features designed for businesses aiming to elevate their web presence and drive growth. It’s tailored for those who seek more strategic insights. It includes everything in the Essential Plan, plus:

Accessibe SubscriptionAn AI-powered tool that makes your website accessible and compliant with ADA and WCAG standards.

Value: £40

Recurring

Priority SupportExpedited support service ensuring your queries and issues are addressed promptly.

Value: £100

Recurring

Hourly Work DiscountGet even more value with a 25% discount on any additional hourly work, making it easier to implement new features and improvements.

Value: 25% discount

Recurring

E-commerceEnhance your e-commerce operations with comprehensive support including platform updates, secure transaction testing functionality testing, and analytics to boost performance and security.

Value: Over £200

Recurring

Strategic Check-In MeetingsTailored One-on-one advice and actions to further enhance your website’s performance.

Value: £200

Recurring

Total One-Time Value: £200
Total Recurring Monthly Value: £957
Total Value for the First Month: £1157

All yours for: £299/month!

That’s a Savings of:
First Month Savings: £858
Ongoing Monthly Savings: £658!

Contact us now

Client Praise

Stars Quote

“They are responsive and worked with you to deliver optimal solutions.”

We collaborate with Two Hours Sleep for the development portion of our custom website projects. Our main goals are to have them build a website based off our designs and add in the ideal functionality to bring this site to feel and be next level. Two Hours Sleep successfully developed a functional website. As a result, the end clients were delighted with the outcome of the platform. They were communicative and responsive in the workflow. Their development skills were critical in the project’s success.

Owner, Rachelpesso.com
Rachel Pesso
Stars Quote

“They were people who can critically think and suggest better ways of doing things.”

We partnered with Two Hours Sleep as a primary go-to web development agency. We look for not only one-to-one development results from our designs but also ways to improve functionality, good communication, and effective problem-solving skills. Our clients are always thrilled when they receive their launched website.

Chief Creative Officer, TwoPlayer
Tiffany Zhang
Stars Quote

Customer service is wonderful!

Two Hours Sleep work is top notch and their customer service is wonderful. I have really appreciated how accommodating they have been with all of our requests!
Alyssa Glaser
Stars Quote

Two Hours Sleep is superb when it comes to website design and development!

The process of developing my website with their team was seamless, collaborative, and the outcome is beyond what I could have imagined at the start. I’m confident that you won’t find a better company for whatever website development you have in mind. They are simply the best!

Psychologist, author, consultant, meditation practitioner

Gia Marson
Stars Quote

Most productive relationship I’ve had

Two Hours Sleep have just completed the redesign of a major membership site, and while on the surface it’s a simple website, the complexities of the back-end, and all the communication tools used to talk to the members, makes it a complex and highly efficient site to maintain. I find working with Phil and his experience team one of the most productive relationship I’ve had with such firms in many years, and nothing is ever too much trouble.

Managing Director | John Holland Consultants, Inc. USA

Simon Steel

Transform Your Online Presence:
Benefits Beyond Features

Hassle-Free WordPress Maintenance

Enjoy a website that runs seamlessly with our proactive WordPress site maintenance. Our WordPress maintenance service includes monthly testing of core functions like contact forms, allowing you to focus on your business, not on website issues.

Optimized Performance

We don’t  just maintain your site; we optimize it for peak performance. Experience faster loading speeds and flawless functionality, ensuring the best user experience to retain and convert visitors.

Reliable Security

Our WordPress maintenance plans offer robust security, protecting your site against the latest threats. With rapid response times to fix any issues, your online presence is always safeguarded.

 

Enhanced Accessibility and SEO

Improve your site’s compliance with WCAG and ADA standards through our accessibility add-on. This not only broadens your audience but also boosts your search engine rankings, increasing online visibility.

E-Commerce Excellence

Upgrade your online store with our e-commerce add-on. Enjoy streamlined operations, secure transactions, and an enhanced customer experience, making your platform robust and ready to scale.

Engaging Content

Keep your site fresh and engaging with our content management add-on. We handle updates, ensuring your message stays relevant, driving engagement and loyalty among your audience.

Choose Us for a Hardworking Website

Comprehensive Bug Assurance: We actively test and fix all bugs, ensuring your site’s optimal performance.

Customizable Add-Ons: Tailored solutions for your site’s unique needs.

Expert Support: Swift and effective responses from our team.

Peace of Mind: Our dedicated care keeps your website in top shape, always.

How It Works

Automated Monitoring and Testing: Our sophisticated automations constantly listen for issues on your site. We run daily tests to ensure everything is functioning perfectly.

Instant Issue Detection: When our system detects a problem, it automatically generates a task and assigns it to a developer.

Proactive Maintenance: This process ensures your site is always up-to-date, fast, and secure, giving you peace of mind and a seamless online presence.

What Happens After I Sign Up?

Welcome aboard the THS Maintenance and Assurance Plan! We’re excited to get started and ensure your website performs at its best. Here’s what you can expect in three simple steps:

STEP 1:

Introduction Call

Jumpstart your THS experience by booking an introductory call. This is where we’ll discuss your website’s needs and how to securely share access.

STEP 2:

Initial Review and Setup

After our call, our team gets straight to work with an initial review of your site, setting everything up for ongoing maintenance and support.

STEP 3:

Ongoing Support and Updates

With everything in place, you’ll receive regular updates on your website’s performance, along with proactive maintenance and support to keep your site running smoothly.

Get in Touch to Schedule an Introductory Call Today!

Contact us now

Frequently Asked Questions

Are changes on my site included?

As part of our ongoing commitment to providing excellent service, all our valued clients on the Website Maintenance Plan are entitled to request changes to their websites. However, please note that these changes are not included in the maintenance plan. Instead, we offer a special discounted hourly rate for any alterations, modifications, or enhancements you may wish to implement. We believe this flexible arrangement allows you to manage updates to your website as necessary, while maintaining the assurance of our dedicated support and professional expertise.

Do I receive a monthly report?

Certainly! We will provide you with a comprehensive report that includes detailed information about the work we have carried out, any issues that have been raised and successfully resolved. The report will also cover important metrics such as Page Speed, PHP errors, website size, database status, and overall website health.

Can you provide my website with written and image content?

We take pleasure in offering you ideas and suggestions; however, it is important to note that we cannot provide you with actual written content. We offer a Content Upload Add-On, however this does not include generating content. Content must be provided by yourself.

Do you setup Google Analytics?

We offer Google Analytics setup services to help you track and analyze website data effectively. Additionally, we can assist you in setting up Google Console, which allows us to monitor various aspects of your site, including broken links, sitemaps, core web vitals, and mobile usability. By leveraging these tools, we ensure your website’s optimal performance and user experience.

Is SEO Marketing including in the plan?

Regrettably, that is not possible. SEO marketing, similar to web development, demands specialised skills and expertise. Nonetheless, we are more than willing to assist you in finding the perfect SEO specialist to meet your specific requirements.

How many websites do you cover?

Our coverage extends solely to your primary website and primary domain. Staging or development sites are not included. However, you have the option to add additional websites to your plan.

Will you renew my plugin or software licences?

On a monthly basis, we take care of updating all the plugins and software on your website. Our team ensures that each update is thoroughly tested for compatibility, functionality, and error-free performance.

However, it is your responsibility to renew any necessary licenses, including those for recommended or essential plugins and software that we may suggest. We will provide guidance and recommendations for these renewals, but the actual process and associated costs would be handled by you.

Will you make Design changes to my Website?

For any design changes you require, we will provide a new quotation to accurately reflect the scope of the modifications. However, we may make minor adjustments to improve accessibility without additional charges.

Do you provide a Google Analytics full report?

We do not offer a comprehensive breakdown of the Google Analytics report. However, as part of our monthly report, we can provide a snapshot or highlight specific tasks/events from the report.

Would you manage my CRM System Management?

We can help with the setup your CRM, along with linking/connecting to your website. However we do not manage your CRM for you but we do offer a Content Upload Add-on.

Do you cover Server Maintenance?

We offer PHP updates as part of our services. However, if your website is hosted on a third-party server, we are unable to directly maintain it. Nonetheless, we are available to assist you in ensuring that everything is properly configured on your server.

Will you renew my hosting plan?

If you’re currently enjoying our Shared Hosting Add-On or Dedicated Hosting Add-On, we’re here to ensure a seamless renewal process for you.

If you’ve chosen to utilize your own hosting solutions outside of our add-ons, please remember that you will need to contact your current hosting provider directly for renewal. Our team is always here to assist with any transitions or to answer any questions you may have about integrating your hosting solution with our services.

Whichever option you choose, our goal is to provide you with the support and solutions you need to keep your website running smoothly and efficiently. For any further assistance or to discuss your hosting needs, please don’t hesitate to get in touch with us.

Will you renew or purchase my domain?

To renew your domain, you will need to reach out to your current domain registrar directly. Please be aware that this renewal process is not included in our maintenance plan.

Will you upload content?

We offer a Content Up Add-On. Just provide us with the written text and accompanying images, and we’ll take care of the rest. This package includes up to 3 blog posts or pages, ensuring your content is expertly uploaded and ready to captivate your audience.